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1.
Does Snow Cera Pvt. Ltd. retail only bathroom products?
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A.
Although we are an Manufacturer of Sanitary Ware products, we are also a large retailer in Wash Basin Pedestal, Wash Basin, Table Top, Water Closets, Pan, Urinal, Vitrosa Set, Vitrosa Basin, Rustic Set etc.
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2.
Does Snow Cera Pvt. Ltd. deliver products to your doorstep?
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A.
Once products are selected and payments are made, for large orders we do deliver right to your doorstep at a small charge. Delivery time is subject to the location of the client and the type of products selected. It is vital for customers to check the items at the time of delivery for any damages as we do not have control over site conditions and are not responsible for product damages post delivery.
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3.
Does Snow Cera Pvt. Ltd. deliver to cities other than Thangadh?
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A.
Yes, we do large deliveries to cities outside Thangadh at an additional charge.
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4.
Does Snow Cera Pvt. Ltd. provide labour for sanitary ware fittings?
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A.
We do not have in-store labour for sanitary ware fittings, however we can recommend known plumbers for you to contact.
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5.
What if my products are damaged?
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A.
Check products on delivery, as we do not have control over site conditions. We at Snow Cera Pvt. Ltd. wish to maintain good relationships with our clients hence would like to set out the procedures clearly in case of product damages. We request customers to check the products at the time of purchase and/or at the time of delivery of products as the nature of products are such that they can be easily damaged during fittings and transportation. We are not responsible for any damages post store purchase and delivery.
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6.
What are the modes of payments accepted by Snow Cera Pvt. Ltd.?
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A.
We accept Cash, Credit Cards, Cheques and Online Bank transfers.
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7.
In case of Sales Query who do I contact?
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A.
You can call our Sales team at the numbers mentioned on the Contact Us page on our website www.snowcera.com. Alternatively you can use the form on the Contact Us page and send us an email using the appropriate subject. You can also directly mail us on info@snowcera.com for Sales queries, snowcera@gmail.com for Marketing and Project related queries and to info@snowcera.com for existing customers with running account direct queries.
